What is it?

Monitoring and analysis of interaction and conversation platforms (Facebook, Instagram, Twitter, blogs, etc).

Why is it important?

- Helps you to find mentions and comments (positive o negative) related to your brand.
- Improves community interaction.
- Up to date with trends.
- Follow-up to the competition.
- Anticipate crisis.
- Identify influencers and potential clients.

How do we do it?

- Define the best social listening-tool for you.
- Set keywords, themes and platforms.
- Organize information per category.
- Analyze and make decisions.